Frequently Asked Questions

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Currently all payments are taken through Stripe as it is secure and reliable.

HOW MUCH IS SHIPPING?

Postage is free to all UK Mainland addresses.  (excluding islands and outer reaches)

WHAT IS YOUR RETURN POLICY?

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

WHAT IS YOUR REFUND POLICY?

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5-10 days, depending on your card issuer's policies.